FAQS
General questions
You can contact us, we have 24/7 assistance anywhere in our country.
Yes, it must be coordinated in advance, and you must assume the transportation costs.
The Full Cover is an insurance that protects the renter from any damage. – It applies for rentals of 7 days or more.
Must be at least 21 years of age / Valid ID / Valid driver’s license.
21 years of age minimum.
You must specify in the reservation where the vehicle will be picked up.
Yes, you can choose any of our models, as long as it is available for the date indicated.
Yes, it must be valid. We also accept international license.
The vehicle must be returned with the same level of fuel with which it was delivered, in case of receiving less, the customer must assume that expense.
You must do it 48 hours before / via mail or you can contact us via WhatsApp.
Yes, you only have to pay for the extension days and sign the contract renewal.
Yes, in this case, the additional driver must meet the same requirements as the main driver and pay an extra charge of US$ 25.00.
Reservation questions
Questions about payment
Cash / Credit Card / Pay pal / Transfer.
No. The credit card is required for the security deposit is about US$ 300.00 in case of not opting for the full cover.
It is not necessary. If the reservation is for more than 10 days, it is necessary to pay 10% of the total rent as a guarantee.
At the time of invoicing you will receive your invoice. Physical or by mail as you wish.
